Guaranteed and Express Recovery
Guaranteed recovery is a unique technology to recover password-protected
Word/Excel 97+ documents regardless of the password length within a reasonable
time span. Express Recovery is further development of Guaranteed Recovery.
Express Recovery takes just a few minutes to recover a document regardless
of the password length. However some rare documents could not be recovered
using Express Recovery (this depends on the documents structure but not
on the password length). Also Express Recovery is subject to availability.
OfficePassword uses Express Recovery by default and switches to the Guaranteed
Recovery if Express Recovery is unavailable at the moment or if the document
could not be recovered using Express Recovery.
There are several important notes, please read the following carefully.
Differences between Express and Guaranteed Recovery
|Guaranteed Recovery takes up to 48 hours or
less. We are working hard to reduce this time. Actual time
estimation will be given you when you start the recovery process.
|Express Recovery is instant, it takes just a few
minutes (usually 2-5 minutes).
|Guaranteed Recovery is not available in
a DEMO version because it consumes too much resources.
|Express Recovery is available even in the Demo version.
Common Features for Express and Guaranteed Recovery
- Guaranteed recovery does NOT recover the lost password. Using guaranteed
recovery you can decrypt your document and REMOVE the password at all.
- If you have several password-protected files (even with the same password),
you have to proceed each file individually, because Word/Excel
adds random data to every document. Two documents with the same password
and contents are not actually the same! Click here for additional information.
- Actual recovery is performed on our computers. Internet connection
is required to start a recovery task, to monitor its status and to obtain
results. But you do not have to keep the Internet connection all the
- Additional fee may apply. Every registered user of OfficePassword
has a "Guaranteed Recovery account". Registered version of OfficePassword
comes with one Recovery Voucher on your account. This means that you
are eligible to recover one document free of charge. If you want
to recover more documents, you have to purchase additional recovery
vouchers. We charge additional fee for Guaranteed Recovery because recovery
is performed on our side and takes a lot of resources.
- Once the Guaranteed Recovery is started, you may not cancel it.
- You can run several recovery processes simultaneously (additional
vouchers are required).
- Recovery method is designed to protect your privacy. Small
amount of data (about 60 bytes) is sent to our server. We use this data
to build a "recovery key". This data does NOT contain any information
about you or contents of your document